In today’s fast-moving business environment, fax server technology takes its place alongside email and mobile
telephony as a key corporate communication channel that helps speed up the business cycle by eliminating paper
and integrating communications within core business applications.
Regulatory, legal and compliance drivers mean Fax remains the preferred communication means for some types of
business communications that require evidence of guaranteed delivery of an exact replica of a legally binding document.
As such, fax communication remains pervasive in many key markets, amongst them manufacturing, financial services
& legal. The introduction of fax server technology has delivered significant cost reductions, time savings and
document security, and Captaris Inc. is at the forefront of this revolution with it’s market-leading RightFax solution.
As a member of the Captaris RightFax Developer Program, Neverfail has a close working relationship with Captaris.
The relationship extends through the vast Captaris worldwide Partner Network, who recommend and supply Neverfail
solutions to their customers using RightFax in business critical situations.
The value of Neverfail is that it protects critical business communications and dependant business processes through
ensuring that the RightFax platform is resilient regardless of any particular component failure or site disaster.
Furthermore, Neverfail will allow IT operations to carry out planned maintenance, also without service interruption.
Neverfail’s unique technology brings continuous availability to the RightFax system ensuring that the fax service
is always on. In the event of any service interruption, Neverfail will immediately and automatically switch fax
services to a hot standby RightFax system with no loss of information. Neverfail delivers a superior solution to
RightFax shared services at a an affordable price and removes all single points of failure including the data store,
the application and the system environment.
In summary, Neverfail turns a RightFax Cold Standby server into a hot standby solution with fully up-to-date
information and intervention-free connection in the event of either planned or un-planned service outages.
For high-throughput installations of RightFax Shared Services, Neverfail adds value by protecting the backend
file and SQL servers and adding disaster recovery to the solution without the requirement for costly geo-span
SAN storage and clustering.
